There are a few things to keep in mind about the Department of Transportation’s 24-hour cancellation rule:
#UNITED AIRLINE APP PASSPORT SCAN FREE#
Then you’re free to rebook in the correct name. These 24 hours are when, for most airlines, you can cancel without penalty if you need to make corrections.
#UNITED AIRLINE APP PASSPORT SCAN VERIFICATION#
This verification must be made within the first 24 hours after purchase. It’s critical that travelers verify that the name on their ticket matches the name on their passport. You have 24 hours to catch spelling mistakes or incorrect names
![united airline app passport scan united airline app passport scan](https://qtxasset.com/fiercehealthcare/1603383203/CommonPass2.jpg)
(Update: Since this story first ran, it appears that Virgin’s policies have become even friendlier.)īut the Elliott Advocacy team has seen complaints where airlines have charged hundreds and even thousands of dollars to correct names in which only a few characters are incorrect. In fact, the Virgin Atlantic website says that name changes of up to three letters are free for ticketed passengers. Virgin Atlantic’s name correction policies, though, are some of the most passenger-friendly. Charging for name changes is a revenue source for all airlines - some more than others. However, a cynical person might conclude that the reason is more financial than security-based. But airlines don’t allow for it, citing security reasons. I’m sure that it could be quite easy to change the digital record on a ticket. Yes, the old pesky policy that all airlines share about changing names on tickets. Virgin Atlantic refused to change the name because of policy.” Airline policy regarding name changes on tickets “We found the problem almost a week before the flight and contacted Orbitz and Virgin Atlantic to fix the ticket. But her passport is in the name of Jacqueline,” Lantz explained. “I booked the ticket in the name I have always known her as - Jackie. For this reason, he believed that the responsibility for his self-booking mistake had transferred to the airline and the OTA. He said that he had called the airline and Orbitz to alert both companies of the passport problem. Lantz says that he and his friend knew for some time that the name on her ticket did not match her passport. She is a 50-year old woman who ended up crying her eyes out in the airport because she was not going to be able to make her dream vacation.”
![united airline app passport scan united airline app passport scan](https://www.futuretravelexperience.com/wp-content/uploads/2014/10/NL161014-nftw-easyjet.jpg)
“When Jackie tried to check-in, the airline refused to allow her to board. “I feel I was ripped off for almost $1,000 by Virgin Atlantic,” Lantz lamented. Virgin Atlantic: “The name on your ticket does not match your passport.” Because if you don’t, you (or, in this case, your friend) won’t be going anywhere. If you don’t involve a travel agent in your planning, the onus is on you to ensure that the name on your ticket matches your passport - precisely. This tale is an expensive lesson in the importance of self-booking vigilance. (This article originally appeared in 2019) Now Lantz wants to know how he can get his money back for the flight. Compare plans, get a quote and buy online at.
![united airline app passport scan united airline app passport scan](https://www.futuretravelexperience.com/wp-content/uploads/2014/08/united-under-app.png)
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